TimeChannelAgentEmployeeTopicOutcomeDurationActionsSummary
Jul 24, 3:52 PMOutboundHR Outbound VoiceJPM-203959ImmigrationCaller Disconnected4:03
Confirmed status of permanent residency application
Jul 13, 12:50 AMOutboundHR Outbound VoiceJPM-209082Address ChangeCaller Disconnected8:55
Walked through Workday personal information edit flow
Jul 9, 11:29 AMOutboundHR Outbound VoiceJPM-203830Retirement PlanCaller Disconnected5:00
Explained retirement contribution change for next pay period
Jul 6, 7:39 AMOutboundHR Outbound VoiceJPM-204113Retirement PlanCaller Disconnected8:04
Walked through rollover options from previous employer
Jul 1, 5:03 AMOutboundHR Outbound VoiceJPM-206988Relocation StatusCaller Disconnected8:50
Explained gross-up estimate for interstate move
Jun 30, 9:21 PMOutboundHR Outbound VoiceJPM-207009Paycheck QuestionCaller Disconnected9:48
Clarified tax withholding change after recent move
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