Sessions

Most recent 50 agent sessions in this period

Last 7 daysLast 30 daysLast 90 days
TimeChannelAgentEmployeeTopicOutcomeDurationActionsSummary
Jul 24, 1:14 AMOutboundHR Outbound VoiceJPM-205977Relocation StatusTransferred to Mobility4:08
Teams
Provided status update on Cartus relocation case
Jul 21, 4:14 PMOutboundHR Outbound VoiceJPM-205544ImmigrationTransferred to Mobility9:19
Teams
Discussed sponsorship paperwork deadline
Jul 21, 6:44 AMOutboundHR Outbound VoiceJPM-207070Manager ApprovalTransferred to Mobility4:10
Teams
Sent manager notification for pending approval
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