| Jul 24, 5:10 PM | Outbound | HR Outbound Voice | JPM-203959 | Immigration | Caller Disconnected | 4:03 | — | Confirmed status of permanent residency application |
| Jul 13, 2:07 AM | Outbound | HR Outbound Voice | JPM-209082 | Address Change | Caller Disconnected | 8:55 | — | Walked through Workday personal information edit flow |
| Jul 9, 12:46 PM | Outbound | HR Outbound Voice | JPM-203830 | Retirement Plan | Caller Disconnected | 5:00 | — | Explained retirement contribution change for next pay period |
| Jul 6, 8:57 AM | Outbound | HR Outbound Voice | JPM-204113 | Retirement Plan | Caller Disconnected | 8:04 | — | Walked through rollover options from previous employer |
| Jul 1, 6:20 AM | Outbound | HR Outbound Voice | JPM-206988 | Relocation Status | Caller Disconnected | 8:50 | — | Explained gross-up estimate for interstate move |
| Jun 30, 10:38 PM | Outbound | HR Outbound Voice | JPM-207009 | Paycheck Question | Caller Disconnected | 9:48 | — | Clarified tax withholding change after recent move |
JP MorganHR Operations Analytics