Sessions

Most recent 50 agent sessions in this period

Last 7 daysLast 30 daysLast 90 days
TimeChannelAgentEmployeeTopicOutcomeDurationActionsSummary
Jul 26, 12:43 PMChatbotHR ChatbotJPM-205140ImmigrationCaller Disconnected2:18
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Provided contact for immigration specialist
Jul 23, 12:42 AMChatbotHR ChatbotJPM-200850OtherCaller Disconnected2:22
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Reviewed tuition reimbursement eligibility
Jul 22, 7:19 PMChatbotHR ChatbotJPM-205906Paycheck QuestionCaller Disconnected0:58
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Walked through pay stub line items
Jul 21, 10:45 PMChatbotHR ChatbotJPM-201926OtherCaller Disconnected1:22
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Reviewed referral bonus program details
Jul 20, 6:27 AMChatbotHR ChatbotJPM-205814Relocation StatusCaller Disconnected2:18
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Confirmed housing package cap and temporary lodging end date
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